FAQ

FAQ

·         How long does the order take to be delivered?

o   All orders are shipped within 1-2 business days. Please refer to our shipping policy for additional info.

·         How can I track my package?

o   Once you place the order with your email, we will send the tracking information when the order gets shipped.

·         Can we cancel the order?

o   You may cancel the order if the order has not shipped. Once the package leaves our facility, we do not have control over the item(s).

·         How long does it take the return and refund to be processed?

o   Please refer to our return and exchange policy.

·         Do you ship worldwide?

o   Yes, Fashionmille ships worldwide.

·         If I have a problem with the order, what should I do?

o   Please open the package as soon as you receive it, and please check for flaws. We thrive for best product and customer service. In the off chance we missed something, we will assist you ASAP. Please feel free to contact us at info@fashionmille.com. For additional info, please refer to our return and exchange policy.